We are hiring!

In the UK, we're growing fast — supporting franchisees, developing world-class training, and helping people to become successful fitness entrepreneurs. Our mission? Help people to live stronger for longer.

About the Role

We’re looking for a sharp, proactive, and highly organised Executive & Operations Assistant to support our Managing Director & Executive Team and keep our internal operations running smoothly.

This is not just an admin role — you’ll be the go-to operational backbone, helping us stay organised, on time, and moving forward. You’ll work closely with the Executive team, balancing day-to-day execution with a bird’s-eye view of what needs to happen next.

If you're someone who thrives in fast-paced environments, can self-manage with confidence, and enjoys wearing multiple hats — we want to hear from you.

What You’ll Be Doing

• Providing executive support: inbox and diary management, handling scheduling, organising
• Managing key internal processes: onboarding new Franchise Owners, suppliers, coordination of studio fit-outs, document control, record-keeping, and studio/franchisee comms
• Coordinating with suppliers, contractors, and franchisees
• Maintaining and updating systems (CRM, training logs, ops templates, file management)
• Supporting compliance, invoicing, and franchise operations
• Preparing reports, contracts, presentations and SOPs — often working from loose guidance
• Contributing to customer service, marketing logistics, and general admin
• Pro-active: Anticipating what’s needed next and juggling multiple tasks with an eye for efficiency and prioritisation

What We’re Looking For

• Proven experience in executive assistance, operations coordination, or similar roles (bonus if in a startup or franchise)
• Exceptional organisation and calm under pressure — you get things done without being chased
• Strong written and verbal communication skills plus a growth mindset. Comfortable doing small group presentations online and at in person meetings
• Proactive mindset — you take initiative, flag problems early, and don’t wait to be told what to do
• Tech-savvy: confident with Google Workspace / Microsoft Office, and comfortable learning new tools (CRM, project trackers, etc.)
• Discretion and professionalism when handling confidential info and interacting with stakeholders
• Bonus: exposure to social media scheduling tools, small team environments, or fitness/wellness brands

What We Offer

• Part-time hours (15–20 per week) with flexibility
• A hybrid role — mix of remote and on-site work in Fox Valley, Stocksbridge
• Direct mentorship from the founder and leadership team
• Opportunity to grow with a purpose-driven brand making a real difference
• Complimentary fit20 membership & Free Staff Parking Permit
• A friendly, supportive, low-ego culture

How to Apply

If you're a self-starter who thrives on a varied, fast paced role and loves creating structure where it’s needed — we’d love to hear from you.

Apply with your CV and a short cover note explaining why you’re a great fit for this role and our mission. Please send to niripatel@fit20.co.uk.